Technical & IT Support

Reliable, Proactive Infrastructure for High-Performing eCommerce Brands

From secure hosting to lightning-fast load times, we keep your Magento, Shopify, or custom storefront running at peak performance—24/7.

The Ostoya Advantage

E-commerce First

We don’t just support websites—we support revenue. Every solution is tailored to the demands of online retail.

UK-Based Technical Team

No ticket systems or delays. Get direct access to senior engineers who know your stack and your goals.

Performance Obsessed

From page speed to server latency, we tune every part of your infrastructure for maximum conversions and user experience.

Our Infrastructure Services

Everything you need to move forward with clarity and confidence.

Managed E-commerce Hosting

We provide and manage high-performance cloud hosting for Magento, Shopify, and PWA apps—with speed, scalability, and uptime top of mind.

Security & Compliance Audits

From firewall setups to GDPR readiness, we assess your infrastructure, patch vulnerabilities, and harden your stack against threats.

Proactive Troubleshooting

Real-time monitoring and early issue detection means less downtime. We fix issues before your customers even notice.

Is This Holding You Back?

If these resonate, it’s time for infrastructure that works for you—not against you:

You're worried downtime could be costing you revenue or customer trust.

Your site is slow and hurting both conversions and SEO.

You’re unsure if your setup is secure or GDPR compliant.

You spend too much time dealing with tech issues instead of growth.

Proof of Performance

99.9% Uptime & 40% Faster Load Times for D2C Brand

A Magento retailer suffering constant crashes came to us in crisis. We migrated them to a hardened, scalable hosting stack. The result: stable uptime, 40% faster page loads, and a 15% uplift in conversions within 30 days.

Frequently Asked Questions

How fast is your response time for critical issues?
We offer SLAs for business-critical support. You’ll have guaranteed response times and direct access to engineers—not a generic helpdesk.
Can you support my hosting provider or only your own?
We can work with your existing hosting stack or migrate you to our optimized cloud environments (AWS, DigitalOcean, or Hetzner).
Do you offer penetration testing or code audits?
Yes. We offer white-box security audits and work with PCI-compliant partners for full penetration testing if required.
Do you support international teams?
Yes. While our core team is UK-based, we support clients in the US, Canada, and EU with 24/7 monitoring options available.

Ready to Get Started?